1. Agreement To These Terms
These Terms and Conditions govern access to and use of Projection Model, a business-to-business SaaS planning platform operated by Rigs on Move. By creating a workspace, accepting these terms during signup, approving a PayPal subscription, signing an order form, logging in, or otherwise using the service, the customer company and each authorized user agree to these terms.
If you accept these terms for a company or other legal entity, you represent that you have authority to bind that entity. If you do not have that authority, or if you do not agree to these terms, you must not create a workspace, approve a subscription, or use the service.
These terms incorporate the Privacy Policy, Cookie Policy, Data Processing Addendum, Subprocessors page, any active order form, any written enterprise agreement signed by Rigs on Move, and any product-specific rules displayed in the service. If an order form or signed agreement conflicts with these online terms, the signed document controls for that customer to the extent of the conflict.
2. The Service
Projection Model helps rig move teams maintain company-scoped master data, rig setup records, equipment and manpower resource pools, move assumptions, release rules, projection runs, coverage decisions, shortage reports, idle resource reports, Moves vs Idle reports, manual move overrides, audit logs, exports, subscription information, privacy workflows, and related administrative records.
The service is designed as a planning and analysis tool. Projection outputs, shortage indicators, coverage statuses, idle resource windows, Moves vs Idle windows, exports, dashboards, and other results are generated from the data, assumptions, rules, capacities, and overrides entered by the customer or its authorized users.
Projection Model is not a transport management system, dispatch command system, safety system, emergency service, regulated engineering system, financial advisory tool, legal advisory tool, or substitute for professional operational judgment. Customers remain responsible for validating all inputs and independently deciding whether any output is fit for a real-world rig move, staffing decision, equipment allocation, contract commitment, safety decision, or customer communication.
3. Accounts, Administrators, And Users
Each customer workspace is tied to a company tenant. Company administrators are responsible for inviting and managing users, assigning groups and permissions, deactivating users who should no longer have access, reviewing audit records, and maintaining the accuracy of account and company information.
Users must protect login credentials, password reset links, MFA setup keys, session devices, and any exports downloaded from the service. Users must not share accounts, bypass authentication, transfer credentials, impersonate another person, or allow unauthorized persons to use the service.
Rigs on Move may treat actions taken through a valid session as actions of the customer unless the customer gives prompt notice of suspected compromise. Customers must notify Rigs on Move promptly if they suspect unauthorized access, credential theft, misuse of a user account, or incorrect permission assignments.
4. Customer Data And Tenant Ownership
Customer Data means data submitted to or generated inside a customer workspace, including company profile details, users, permissions, clients, salespeople, rig types, contract types, teams, equipment types, manpower positions, rigs, resource capacities, assumptions, release rules, projections, overrides, reports, exports, audit events, privacy request records, subscription records, and related notes.
As between the parties, the customer owns Customer Data. Rigs on Move receives a limited license to host, copy, transmit, process, display, secure, back up, restore, troubleshoot, analyze, and otherwise use Customer Data only as necessary to provide, maintain, secure, support, bill, and improve the service; comply with law; prevent abuse; and enforce these terms.
Customer workspaces are tenant-scoped. Projection Model is designed so each company has isolated records, company-specific users and permissions, database-level same-company relationship checks, and row-level security controls for tenant business tables. Customers must still configure their own users and permissions carefully and must not attempt to access another company tenant.
5. Customer Responsibilities For Planning Data
Customers are responsible for the legality, accuracy, completeness, timeliness, and suitability of Customer Data. This includes rig cycle dates, average stay days, average move days, release days, release quantities, resource capacities, team assumptions, client and contract details, inactive status settings, overrides, and any notes added by users.
Projection Model may produce incorrect, incomplete, stale, or unsuitable results if Customer Data is inaccurate, incomplete, out of date, entered in the wrong tenant, assigned to the wrong client or rig, affected by inactive dependencies, or changed without rerunning the relevant projection.
Customers must review projection outputs before relying on them. Customers remain solely responsible for real-world resource deployment, manpower assignment, equipment readiness, client commitments, contract interpretation, safety practices, site conditions, travel constraints, weather constraints, regulatory compliance, and all decisions made from or alongside the service.
6. Acceptable Use
Customers and users may use the service only for lawful internal business planning and related administrative purposes. The service must not be used to violate law, infringe rights, upload malicious code, attack or scan systems, overload infrastructure, bypass security, scrape data, reverse engineer non-public parts of the service, interfere with other tenants, or misrepresent affiliation with Rigs on Move.
Users must not submit unlawful, deceptive, defamatory, obscene, harassing, discriminatory, exploitative, or rights-infringing content. Users must not upload passwords, payment card numbers, government identity numbers, health data, biometric data, criminal records, or other highly sensitive personal data into free-text fields unless Rigs on Move has expressly agreed in writing to support that category of data.
Customers must ensure that their use of the service complies with all applicable employment, labor, transport, health and safety, sanctions, anti-corruption, export control, procurement, privacy, cybersecurity, and industry-specific obligations.
7. Trials, Plans, Limits, And Subscriptions
Public plans may include a no-card trial. Trial length, plan names, included rig capacity, user limits, client limits, projection-run limits, monthly pricing, yearly pricing, discounts, and available plans are displayed on the pricing and signup pages and may be updated for future purchases.
After a trial, continued paid use requires an active subscription or a written commercial arrangement approved by Rigs on Move. Plans may limit the number of users other than the initial company admin, clients, rigs, projection runs per billing month, or other usage metrics. Existing records may remain visible when a subscription is inactive or a limit is reached, but new record creation or projection activity may be blocked until the subscription is active and within limit.
Custom limits, enterprise terms, migration support, onboarding, special commercial arrangements, or non-standard pricing apply only if approved by Rigs on Move in writing or configured by the platform owner for the customer.
8. Fees, PayPal Billing, Taxes, And Payment Failures
Paid subscriptions are billed through PayPal unless Rigs on Move agrees to another payment method in writing. When a customer approves a PayPal subscription, the customer authorizes recurring charges through PayPal according to the selected billing interval, plan, PayPal checkout terms, and any applicable PayPal user agreement or automatic payment rules.
Prices are exclusive of taxes, duties, levies, bank fees, currency conversion costs, withholding amounts, and third-party payment charges unless the checkout flow or order form states otherwise. The customer is responsible for all taxes and charges arising from its purchase and use of the service, except taxes based on Rigs on Move income.
If PayPal reports a payment failure, cancellation, suspension, expiration, reversal, chargeback, dispute, risk hold, or other billing issue, Rigs on Move may update the subscription status, block new paid features, suspend access, request an alternative payment method, or terminate the subscription. The customer remains responsible for unpaid amounts, chargebacks, reversals, taxes, and fees to the extent permitted by law.
9. Cancellation, Expiration, And Refunds
Customers may cancel by using available subscription controls in the service, by managing the applicable PayPal automatic payment or subscription, or by contacting Rigs on Move support. Cancellation stops future renewal charges after the cancellation is processed, but it does not automatically refund past charges or remove payment obligations already incurred.
Unless a signed order form says otherwise, fees are non-refundable except where required by law or where Rigs on Move expressly approves a credit or refund. If a subscription is cancelled, expires, or is not renewed, access may continue until the end of the current paid period if payment has been received and no suspension ground applies.
Rigs on Move may suspend or terminate access immediately if payment is overdue, a payment is reversed, a subscription is cancelled or suspended by PayPal, the customer materially breaches these terms, continued access creates security or legal risk, or the customer uses the service in a way that may harm Rigs on Move, other customers, or third parties.
10. Security Measures And Customer Security Duties
Projection Model includes local password authentication, password policy controls, password history checks, session cookies, session revocation, login throttling, lockout, MFA-ready account security, MFA challenge records, audit logging, same-origin request checks, bot protection for public forms, tenant scoping, and database-backed operational controls.
Rigs on Move uses reasonable technical and organizational measures appropriate for the service, but no online service is guaranteed to be uninterrupted, error-free, immune from attack, or free of security risk. Customers must maintain secure devices, secure networks, appropriate user permissions, strong passwords, MFA where available, current browsers, careful export handling, and internal policies for downloaded files.
Customers must promptly report suspected vulnerabilities, unauthorized access, data exposure, payment fraud, account compromise, or misuse. Customers must not publicly disclose vulnerabilities or test against production systems in a disruptive way without written authorization from Rigs on Move.
11. Privacy, DPA, And Subprocessors
The Privacy Policy explains how Rigs on Move handles account, website, signup, billing, security, email, analytics, sales lead, support, privacy request, and tenant planning data. The Cookie Policy explains essential cookies and optional public analytics. The Subprocessors page identifies external services that may support hosting, payments, transactional email, and analytics.
For customer-owned tenant planning records, Rigs on Move acts as processor or service provider to the extent required by applicable data protection law and processes that data on the customer's documented instructions, including these terms, the Data Processing Addendum, configuration choices, support requests, and lawful written instructions accepted by Rigs on Move.
For platform operations, account management, billing, security, fraud prevention, website analytics, transactional email, legal compliance, and direct commercial relationship data, Rigs on Move may act as controller or business under applicable privacy law. Customers are responsible for providing any required notices and obtaining any required rights, authorizations, or consents from their personnel, clients, contractors, and other data subjects before entering data into the service.
12. Data Exports, Deletion, Retention, And Backups
The service includes company export and personal data export workflows where available. Customers should export Customer Data before cancellation, deletion, or migration. Rigs on Move is not responsible for preserving Customer Data after termination beyond the retention periods, backups, legal holds, audit requirements, and deletion workflows applicable to the service.
Following termination or a verified deletion request, Rigs on Move may delete, anonymize, or restrict Customer Data according to its retention practices, the DPA, product workflows, backup schedules, legal obligations, security obligations, payment records, audit logs, and legitimate dispute-resolution needs.
Deleted data may persist for a limited time in backups, logs, cache, audit records, payment records, or archival systems until overwritten or removed according to routine retention. Rigs on Move may retain records necessary to prove legal acceptance, billing events, security events, privacy request handling, and compliance with these terms.
13. Confidentiality
Each party may receive non-public business, technical, operational, financial, security, product, pricing, or planning information from the other party. The receiving party must protect confidential information using reasonable care and may use it only to perform or receive the service, exercise rights, comply with law, or enforce these terms.
Confidential information does not include information that is public without breach, independently developed without use of the other party's confidential information, lawfully received from a third party without confidentiality duties, or approved for release in writing.
A party may disclose confidential information to employees, contractors, advisors, auditors, subprocessors, payment providers, hosting providers, legal authorities, or courts when they have a legitimate need to know and are bound by confidentiality duties or legal obligations appropriate to the disclosure.
14. Intellectual Property
Rigs on Move and its licensors own the service, software, workflows, user interface, page designs, algorithms, projection logic, source code, object code, databases other than Customer Data, documentation, trademarks, product names, know-how, and all related intellectual property rights.
Subject to these terms and payment of applicable fees, Rigs on Move grants the customer a limited, revocable, non-exclusive, non-transferable, non-sublicensable right for authorized users to access and use the service during the subscription term for the customer's internal business planning purposes.
Customers must not copy, modify, distribute, sell, lease, sublicense, create derivative works from, benchmark for publication, reverse engineer, decompile, attempt to extract source code from, or build a competing service using Projection Model except to the extent applicable law prohibits that restriction. Feedback may be used by Rigs on Move without restriction or compensation, but Rigs on Move will not intentionally disclose Customer Data as feedback.
15. Third-Party Services And Open Source
The service may rely on third-party services, including hosting infrastructure, PayPal subscription processing and webhooks, Namecheap Private Email powered by Open-Xchange for transactional email, and self-hosted Umami analytics where enabled. Third-party services may have their own terms, privacy notices, availability limits, regional restrictions, fees, and account requirements.
Rigs on Move is not responsible for third-party account decisions, payment holds, payment reversals, PayPal checkout availability, PayPal account limitations, email delivery delays, hosting outages, customer browser settings, customer network settings, or third-party changes outside Rigs on Move control.
The service may include open-source software libraries. Open-source components are licensed under their respective licenses. Local libraries that run inside the application are not subprocessors merely because they are used by the application, unless an external service provider receives personal data.
16. Availability, Maintenance, And Support
Rigs on Move will use commercially reasonable efforts to keep the service available, but does not promise uninterrupted access, permanent availability, or any specific uptime unless a signed service level agreement says otherwise.
The service may be unavailable or degraded because of maintenance, deployments, migrations, backups, security work, infrastructure failure, payment provider failure, email provider failure, internet disruption, force majeure events, emergency remediation, customer configuration, or causes outside Rigs on Move's reasonable control.
Support may be provided through the contact methods made available by Rigs on Move. Rigs on Move may prioritize support based on severity, subscription level, security risk, legal urgency, and operational impact.
17. Warranties And Disclaimers
Each party represents that it has power and authority to enter into these terms. The customer represents that it has all rights, permissions, notices, and lawful bases needed to submit Customer Data and allow Rigs on Move to process it under these terms.
Except for any express warranty in a signed agreement, the service is provided as is and as available. Rigs on Move disclaims all implied warranties and conditions, including merchantability, fitness for a particular purpose, title, non-infringement, uninterrupted operation, error-free operation, data accuracy, projection accuracy, and suitability for any particular rig move, safety, contract, staffing, financial, or compliance decision.
No statement in a demo, website page, report, email, support response, roadmap, pricing page, or public material creates a warranty unless expressly stated in a signed agreement by Rigs on Move.
18. Limitation Of Liability
To the maximum extent permitted by law, Rigs on Move will not be liable for indirect, incidental, consequential, special, exemplary, punitive, or enhanced damages; lost profits; lost revenue; lost savings; loss of goodwill; business interruption; procurement of substitute services; loss or corruption of data; inaccurate projections; operational delays; contract penalties; safety incidents; or third-party claims arising from customer decisions based on the service.
To the maximum extent permitted by law, Rigs on Move's total aggregate liability arising out of or relating to the service, these terms, any subscription, or any Customer Data will not exceed the fees actually paid by the customer to Rigs on Move for the service during the three months before the event giving rise to liability, or USD 100 if no fees were paid.
The limitations apply regardless of legal theory, whether in contract, tort, negligence, strict liability, statutory liability, or otherwise, and even if a remedy fails its essential purpose. Nothing in these terms limits liability that cannot legally be limited, including liability for fraud, intentional misconduct, or any other liability that applicable law prohibits excluding.
19. Indemnity
The customer will defend, indemnify, and hold harmless Rigs on Move, its affiliates, personnel, contractors, and service providers from claims, damages, losses, liabilities, penalties, costs, and expenses, including reasonable legal fees, arising from Customer Data, customer instructions, customer use of outputs, customer breach of these terms, unauthorized user conduct, violation of law, infringement or misappropriation of third-party rights, or disputes between the customer and its clients, users, employees, contractors, suppliers, or regulators.
Rigs on Move will promptly notify the customer of an indemnified claim, allow the customer to control the defense where legally appropriate, and provide reasonable cooperation at the customer's expense. The customer may not settle a claim in a way that admits fault by Rigs on Move or imposes obligations on Rigs on Move without written consent.
If the service is alleged to infringe intellectual property rights, Rigs on Move may procure continued rights, modify the service, replace the affected functionality, suspend the affected functionality, or terminate the affected subscription and refund prepaid unused fees for the terminated period. This section states the customer's exclusive remedy for service infringement claims.
20. Termination
These terms begin when the customer first accepts them or uses the service and continue while the customer or any user uses the service, maintains a workspace, has an active trial, has an active subscription, owes fees, or retains access to Customer Data.
The customer may stop using the service and cancel the subscription as described in these terms. Rigs on Move may suspend or terminate access for material breach, non-payment, legal risk, security risk, harmful use, inactivity, discontinued service, or any reason permitted in an order form.
After termination, the customer's right to use the service ends. Sections concerning payment obligations, Customer Data handling, confidentiality, intellectual property, disclaimers, liability limits, indemnity, dispute resolution, governing law, notices, and general terms survive termination.
21. Changes To The Service Or Terms
Rigs on Move may update the service, features, user interface, limits, security controls, third-party providers, documentation, public pages, and these terms from time to time. Changes may be made to improve security, comply with law, add features, remove obsolete functionality, update billing practices, or reflect operational changes.
Material changes to these terms will be posted on this page or otherwise communicated through the service, email, invoice, support channel, or account notice. The updated version becomes effective on the stated effective date. Continued use after the effective date means the customer accepts the updated terms.
If a customer objects to a material update, the customer's exclusive remedy is to stop using the service and cancel the subscription before the updated terms apply, unless a signed agreement gives the customer another remedy.
22. Notices And Communications
Rigs on Move may send notices through the service, account email addresses, admin email addresses, PayPal notifications, public legal pages, or other contact details provided by the customer. Customers are responsible for keeping account, billing, and admin contact information accurate.
Operational notices may include password reset emails, security alerts, MFA notices, subscription messages, payment messages, privacy request communications, service updates, and support responses. Customers consent to receive electronic communications related to the service.
Legal notices to Rigs on Move must be sent through the support or legal contact channel made available by Rigs on Move and must clearly identify the customer, workspace, sender, issue, requested action, and relevant documents.
23. Governing Law And Disputes
Unless a signed order form or enterprise agreement states otherwise, these terms are governed by the laws of the Kingdom of Saudi Arabia, without regard to conflict-of-law rules. Mandatory consumer, privacy, payment, or other non-waivable laws may apply where they cannot be excluded by contract.
Before filing a claim, each party will try in good faith to resolve disputes through business escalation for at least 30 days after written notice describing the dispute, requested remedy, and relevant facts. This escalation requirement does not prevent either party from seeking urgent injunctive relief, protecting confidential information, preventing misuse, collecting undisputed fees, or complying with legal deadlines.
Unless a signed agreement states otherwise, courts located in Riyadh, Kingdom of Saudi Arabia, have exclusive jurisdiction over disputes arising from these terms or the service, except that Rigs on Move may seek injunctive relief, payment recovery, or enforcement of intellectual property rights in any court with jurisdiction.
24. General Terms
The customer may not assign these terms or transfer a workspace without Rigs on Move's prior written consent, except as part of a merger, acquisition, corporate reorganization, or sale of substantially all assets where the successor assumes all obligations and is not a competitor of Rigs on Move. Rigs on Move may assign these terms to an affiliate or successor.
Neither party is liable for delay or failure caused by events beyond reasonable control, including acts of God, war, terrorism, civil unrest, labor disputes, government action, sanctions, power failure, internet failure, hosting failure, payment network failure, supply-chain disruption, epidemic, natural disaster, or emergency security response.
If any provision is unenforceable, the remaining provisions remain effective and the unenforceable provision will be interpreted or replaced to best accomplish its lawful purpose. Failure to enforce a provision is not a waiver. These terms, together with incorporated documents and any signed order form, are the entire agreement for the service and supersede prior or contemporaneous online terms, proposals, and discussions about the same subject.
25. Contact
For support, billing, cancellation, privacy, security, legal, or contract questions, contact Rigs on Move through the support channel, privacy workflow, or contact method made available in the service.
Security issues should be reported promptly and with enough detail for Rigs on Move to investigate, including affected workspace, user, time, URL, observed behavior, and any relevant logs or screenshots.
Privacy and data protection requests should follow the Privacy Policy, DPA, and in-product privacy request workflow where available.
Legal and privacy contact: send support, billing, security, GDPR, and privacy requests through support or the platform privacy request workflow.
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